Privacy Policy

Welcome to Sosay. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our social media, business, and content creator platform.

By using our app or website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

• Name, username, and date of birth
• Email address and phone number
• Profile details (bio, photo, interests)
• Posts, photos, videos, comments, messages
• Business details (if you create a business profile)
• Any content submitted through forms

1.2 Automatically Collected Data

• Device type, operating system, and browser
• IP address and general location
• Usage patterns such as clicks, time spent, pages visited
• Cookies and analytics data

1.3 Third-Party Information

• Social login information (Google, Facebook, etc.)
• Analytics and advertising partners
• Business verification or partner data (if applicable)

2. How We Use Your Information

• Create and manage your account
• Enable posting, messaging, following, and content creation
• Improve user experience and app performance
• Provide customer support
• Detect and prevent fraud or harmful activities
• Show personalized recommendations
• Ensure age compliance (16+)

We do NOT sell your personal information.

3. Community & Safety Rules

To maintain a safe environment:

• Users must be at least 16 years old.
• No posting of nudity, sexual content, or explicit material.
• No violence, harassment, threats, or hate speech.
• Violations may result in content removal or account suspension.

4. How We Share Your Information

• Service providers (hosting, analytics, email systems)
• Legal authorities when required
• Business partners with user permission
• Other users (public profile info, posts, etc.)

Private messages and passwords are never shared.

5. Data Security

We use encryption, firewalls, and monitoring tools to protect your data. While we take strong security measures, no method of transmission is completely secure.

6. Your Rights

You can:

• Update your profile information
• Request account deletion
• Download your data
• Change privacy settings
• Contact our support at any time

7. Cookies & Tracking

We use cookies to improve performance, personalize your experience, and keep you logged in. You may disable cookies, but some features may not work properly.

8. Children’s Privacy

Our platform is not intended for users under 16. We do not knowingly collect data from children. Accounts found to be underage will be removed.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes become effective when published.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@sosay.org

Phone: +00 33666100010